Experience

IT Intern

July 2023 - Present

Lavner Education, San Francisco, CA

  • Taught complex computer science topics in easy to digest lessons to students from 5-14 years old
  • Helped manage a fleet of 100+ Windows laptops by ensuring all software was up to date and working properly for students
  • Technical Support Specialist

    Nov 2021 - Present

    UC Davis Health, Davis, CA

  • Assisted in resolving hundreds of support tickets per month ranging from software updates to security issues
  • Imaged and installed software on more than fifty new Windows and Mac machines
  • IT Assistant

    Aug 2019 - Aug 2019

    Yuba City High School, Yuba City, CA

  • Resolved multiple tickets regarding hardware failures in one week
  • Set up all required hardware in every classroom across campus for the next school year