About Me
Education
Projects
Experience
Experience
IT Intern
July 2023 - Present
Lavner Education, San Francisco, CA
Taught complex computer science topics in easy to digest lessons to students from 5-14 years old
Helped manage a fleet of 100+ Windows laptops by ensuring all software was up to date and working properly for students
Technical Support Specialist
Nov 2021 - Present
UC Davis Health, Davis, CA
Assisted in resolving hundreds of support tickets per month ranging from software updates to security issues
Imaged and installed software on more than fifty new Windows and Mac machines
IT Assistant
Aug 2019 - Aug 2019
Yuba City High School, Yuba City, CA
Resolved multiple tickets regarding hardware failures in one week
Set up all required hardware in every classroom across campus for the next school year